Frequently Asked Questions

Mar 5, 2026 - 04:15am

[F] Frequently Asked Questions / Operational Questions / Performance Issues. / Timing Out, Slow Response / See also "Web Crossing is Unresponsive" /

Are you Performing an Import or large Export?

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Created On: 20 Oct 1999 1:39 pm
Last Edited: 13 Feb 2001 8:57 am

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Web Crossing appears unresponsive during an import (or large export).

Answer

If you are performing a site import, or any large import, Web Crossing will be unsresponsive during this time while it reconstructs/updates the database with new information.

This can be monitored by watching the end of the impReport file.

Very large site imports can take several hours.

Large exports (for example a huge Export Users) can take an hour or more depending on the size of your user base.