Frequently Asked Questions

Aug 27, 2026 - 08:50am

[F] Frequently Asked Questions / Operational Questions / Performance Issues. / Timing Out, Slow Response / See also "Web Crossing is Unresponsive" / Error Messages / Errors in webx.log /

Can't open the template file webxextn.tpl

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Created On: 15 Sep 2002 2:03 pm
Last Edited: 15 Sep 2002 2:03 pm

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Answer

For some reason webx cannot find or cannot open the plugin file webxextn.tpl Be sure this file was not deleted, that it exists in the root webx directory, is not a symbolic link, is properly named and the case of the filename is all lower, and that there is no file lock from some other program on it.